What our customers have to say
"Amazing massage from Frances. 5/5 would reccomend."
Megan G.
"Great experience. The therapists listened to both of us re: what we were looking for and then focused on the problematic areas that we pointed out. Will definitely make it back.."
Ben M.
"Lenell is absolutely fantastic. I had lower back pain when I came to Waterfall Wellness and now today my back feels great. His personality and his constant check-in to ensure that you are doing fine is commendable. He is a value-add to my life.
Orlando is also absolutely fantastic. I have two great massage therapists and I highly recommend both Lenell and Orlando as top notch massage therapists."
I've had excessively dry skin due to my diabetes and the meds I take. I have been using Waterfalls line of body butters for the past month and can't say enough wonderful things about this stuff! They use it for their massages and skin conditioning treatments, so make sure you ask for it when you're done. They will even give you a free sample to try if you aren't ready to buy it.
When I booked, I was told by the receptionist to just ask for the "best therapist available for my massage", I'm glad I did. Use that phrase and let who ever you talk to know what sort of massage you want, you'll be glad you did."
Definitely see myself coming back! I generally don't get massages regularly, but they told me that they have regular monthly specials on their website, so why not?!"
"Sarah or William has greeted me. Everyone is so friendly, making you feel welcomed to be there. Sarah has such a bright, beautiful and sweet smile. Everything is clean and comfortable.
I've had massages by Peter and Jesse(mostly Jesse) and they are both fantastic. They are both kind, friendly and professional.They really know their craft. That's saying alot since my standards are high. Jesse's been spectacular at working my lower back issues. His massages are definitely deep ,sometimes having to breathe through it. Yet when he's done, I feel like a new woman. I am very grateful!
They always seem to run monthly specials, gotta love that, check the website. I snagged a Black Friday special ( Sarah worked me in, thanks!), a couple of December specials,and too many more to count. Remember to tip on full price, they work hard so show your therapist some love.
Highly recommend, can't wait to go back!"
"I am hooked on this place. I'm surprised by the negative reviews, as I am so very picky when it comes to any type of practitioner. I need to feel safe, mentally comfortable, physically comfortable, appreciated as a customer, valued as a human being, and all the other good stuff that one might expect when going for bodywork.
Sarah is just precious. So caring and professional. She KNOWS what to do. I had a wee bit of work done by Elisa, and while they are different, Elisa was also impressive. I like the reflexology (and for those who don't know - reflexology is NOT a foot massage! So some clients may complain that they didn't enjoy it because they actually didn't realize that! Reflexology can leave you feeling quite yucky, which is normal.) Sarah is very nurturing. I've been in physical pain for almost three years, and she spends time working out the knots and explaining what she's doing. She's a gem. I'm taking advantage of their special and going weekly. It's the first time I've taken this level of care with my body. I feel quite blessed for having found Sarah at Waterfalls Wellness Center. And again, I'm very picky, AND premenopausal. :-)
Thanks, Sarah!"
"I loved it. I went there for a brazilian sugar waxing, which btw is not common around this area (moved from NYC and i have been going insane looking for a good sugar waxing spot). I would have given it 5 stars had it not been for the not so glamorous appearance of the spa and the pricing (im used to nyc prices $30 for a brazilian wax). Its not your common set up, but dont let that phase you because the service they provide supercedes the "aesthetic look" of it. Not to mention they gave me a break on the original price and let me pay the "groupon" price $49. Elisa was the one who did the brazilian wax and I can not say enough great things about her. Very professional, great conversationalist makes you feel comfortable and she is very quick and painless. I honestly have to say this was one of the most painless experiences i have ever had and its due to her skillful ways. I am definetly coming back and am recommending her and Waterfalls Wellness Center to my all my friends. Wish it wasnt so pricey but not much I can do about that, besides that super happy with my experience. :)"
I called to book my session and the receptionist was very helpful. I hadn't had a massage before so she was very helpful in selecting 3 30 minute services that met what I wanted. Based on our discussion and her recommendations, I went with 2 30 minute Swedish massages (so basically a 60 minute massage) and a body scrub. Then, because I had a meeting pop up, I had to call back later in the week and change my appointment date/time. VERY easy to do.
For my actually session I had Mandy, and I would highly recommend her. Since it was my first session she explained to me what she'd be doing and asked if I had any areas she wanted me to focus on or any areas to avoid. She was extremely professional but also had a very friendly personality, so I felt extremely relaxed and at ease with her. The massage was great, and the body scrub/exfoliation was fantastic! I felt totally refreshed, awake, and yet very relaxed at the end of it all.
I will definitely go back, definitely ask for Mandy again, and definitely recommend this place to my friends!"
The business is focused on all natural and organic skin and body care as you can see on the website. The staff is very experienced, but work together to make sure that each client gets specific needs addressed.
Be sure to speak up if you need more pressure, less pressure, if the music is too loud, whatever. I guess I'm a bit picky about things, but they handled everything in stride doing everything possible to accommodate me. It almost made me feel guilty, how nice every one was.
I moved out of the area but visit regularly for family. I will be back! "
I had an air brush body scrub and 30mins. foot and 30 mins. body(originally, 60 mins. foot massage in the Groupon offer, but I could change to this combination).
It was so relaxing and I fell asleep right away. The massage pressure was just right for me and I didn't need to tell Elisa to press harder or lighter.
When the massage was over, I felt very different and refreshing from the time I walked in. My body got lighter and my feeling got more energetic. Even I could see the sun and sky became brighter when I walked out from the spa. I didn't plan to purchase their body care items, but did! I'm enjoying the body butter and the foot cream at home. They are really working well onto my winter dry skin.
It was a fantastic experience, so not only I have the left over Groupon deal, but I will go back there again often."
I went yesterday and used my groupon for the 60min reflexology & 30min body scrub., it was great. I had Naida, she was very attentive and has amazingly strong hands hands. My back has been very tight for the last week and I worked miracles on it! Everyone I spoke to while there was very helpful. I had originally chosen the salt scrub and a blonde gentleman mentioned that if I was looking for maximum exfoliation I might want to try to dry brush instead. I did and it was great. Afterwards, a different gentleman helped me get signed up for Belly, their rewards program.
The location is laid out differently than most spas, but they make great use of the space and it is very cheerful. All in all, I cant waited to go back for a facial!"
Massages here run for 60 minutes, not the typical 50 of so many other places. When I left, I felt incredible. I just can't say enough good things about this place!
I will go there again."
My experience was amazing and I recommend this place to everyone! I've had one other massage prior to this at Elizabeth Arden and my experience at Watefalls was 10x's better than the one I had at Elizabeth Arden. I believe my massage was done by Jesse and he was fantastic!
Their prices are awesome and you will definitely get beyond your money's worth out of your visit.
I will definitely be going back in the next couple of weeks to get a facial!"
It's hidden in an office complex, and it's not super fancy in appearance, but don't be fooled. Much better massage than I have received at twice the price at salons and spas. Plus, they have a variety of promotions, like the "Belly" app, where you accrue points at each visit and can redeem them for savings, etc. I believe you get a discount if you refer a friend, as well."
Al R.
"I would go here every day if I could. This is the best massage salon I have found in the area. The staff always provide for my needs but are never obsequious. Jesse, the manager is a soft spoken, no nonsense kind of guy. Friendly, practical and straight forward. The therapists are professional and knowledgeable without being haughty or condescending. The quality of the massages I have gotten from Terron, Hudson and Orlando are on par with the best I have had in the world. In addition to their exceptional skill, knowledge and ability, I find them all extremely friendly, personable and congenial. The location is small and the "flow" through the place may be a bit odd as the building is not originally designed to be a spa. I think it was originally for offices. It's odd but I don't find it cramped at all. The music is NOT too loud. The rooms are NOT too cold and the massage beds are heated. The sauna is NOT in a "high traffic area" and the 5 inch window in the door is at a height of 6 feet for maximum privacy. It is true that the management is strongly encouraging of tipping to their employees. I think it must certainly be as a result of so many cheap, low class (read groupon) customers stiffing their employees in the past. I don't mind managers protecting the interests of their employees but it might feel pushy to some. If you are looking for a professional massage from friendly, caring, intelligent and highly trained masseurs at a reasonable price, I don't know any place better than here.John S.
. " I have been searching for a good foot massage for years, and I found the most amazing foot masseuse in the world (even better than in China)! William is absolutely amazing. His hands are extremely strong and he hit all of my sore and not-so-sore spots. He also asked me questions about my body that he knew from the meridians in my feet. Absolutely amazing!”Epi C.
. " I've only had the Brazilian Sugar Waxing service done here but it is excellent! Elisa talks the whole time to distract you and she's super quick too. The lobby and entrance seem a little shady, but wait it out, it'll be okay. They have specials all the time, which are worth checking out. I don't think I ever paid the actual listed price for the waxing. Which is awesome, so I could afford to tip more. She deserved it.”Amber K.
." "Terron was my massage therapist for this visit. He was WONDERFUL! He is very knowledgeable; he explained why he performing certain massage techniques. He got out a lot of kinks in my back! He spent extra time with me to work out those kinks! Thanks, Terron!”Melanie H.
." "Spur of the moment decision to go out and get a massage today ... good call! Whitney may only be a youngster but she has good strong hands! Great job and much needed after 2 weeks of moving!"Gary L.
." " I give this 100 stars! I had the best experience with a spa package from Travelzoo that I have ever had. I requested "best therapist available" and Orlando was all that and more. Massage was wonderful and he frequently checked to make sure pressure was on target, he found all my knots and kinks and worked them out, and when I thought it could not get better he also did a fantastic facial and foot treatment. By the end I was melted on the table and did not want to leave. Excellent overall experience! Yes, as other have commented, it is not the most luxurious place and a little hard to find, but I was delighted with the treatment from the staff and with the therapist. I would definitely return!”Paula C.
." "Humble set up, but excellent delivery. From the outside, this place doesn't look to be anything special... dilapidated door, next to a bunch of corporate offices in Vienna. And when you enter, you're walking through a rather tight hallway and lobby. But ultimately, I think those factors only influence the PERCEIVED value of a place, rather than the real value. As a pretty utility driven guy, I want quality products and service at a good price. I don't care much about the ambiance, layout, and superficial factors (that usually result in no added value, but indeed higher prices). Anyways, I arrived a couple minutes late and quickly filled out my paperwork. My aesthetician led me to one of the rooms and asked me to lie down, face up. When he returned, he evaluated my skin and said that I have an oily forehead and slightly oily nose, normal cheeks, and a dry chin. I've heard this before, so at least his analysis was on par with others'. For the actual service, I got to experience the: -- Eucalyptus Cleanser -- Green Tea Toner -- Acai Mask -- AHA Scrub -- Blackberry Moisturizer ...all from the Shir-Organic product line, and I was pretty impressed. My aesthetician also EDUCATED me (no sales pressure!) on the different products, and when/why to use them. And during the mask (since it needs 15-20 minutes), he gave me a reflexology foot massage; which was really nice considering that many times, the aesthetician just says, "I'll be back in 20 minutes." Anyways, I've never had reflexology done before; but he could apparently determine a lot of things about me just based on my foot! E.g., that I sleep on my left side, have acute neck / upper back pain, and have changed my diet recently). Once everything was done, I left my tip and the manager told me about some of their current and future specials. I definitely see myself coming back to this place!"Ideen S.
." "My husband and I booked an hour-long couples' massage and were pleasantly surprised! We were so relaxed and comfortable we forgot the other one was in the same room. I highly recommend the place. Very professional!"Danielle M.
"OUTSTANDING MASSAGE by Mandy!! I used two Groupons for services at Waterfalls Wellness Center. Making the appointments was very easy and efficient. They are great with confirming and reminding via email. They were also very flexible when I needed to change an appointment due to the recent snow storm. Very accommodating!! The massage service from Mandy was absolutely phenomenal!! She was very intuitive, proficient and thorough. She engaged in as little or as much conversation as I initiated and made the sessions even more enjoyable. She establishes great rapport and will tailor the massage to your kinks, knots or soreness while only using pressure to which I was comfortable. Undoubtedly, I will be a regular!! Although the external facade of the building may seem coarse, the interior was very pleasant, calming and amicable to relaxing. You will leave rejuventated for sure."Michael B.
"This place is great! I've been a few times. Although it doesn't look great from the outside they make you feel like heaven! I had a great massage with Jesse, my aunt had a wonderful facial (I can't remember the guys name though), Peter is also a great masseuse, according to my mother, Sarah is a reflexology goddess, I'm not sure you could go wrong with anyone there. I've also had great waxing (sugaring) there."Tara W.
" Just wanted to let you know what a great experience I had at your spa. The therapists made me feel very comfortable and the whole experience was enjoyable. I had a great time chatting with Mandy during the reflexology treatment. It was by far the best spa experience/massage/treatment I've ever had. I definitely plan on returning! Thanks so much."Jami C.
" I came for a 60 minute massage two weeks ago with Mandy. As a type two diabetic, I have chronic leg and foot pain. Mandy gave me a fantastic massage along with great conversation about a variety of life topics during the massage. Great personal attention and amazing massage. After coming here for the last several months, I have had such great results with everyone at Waterfalls, Elissa, Jesse, Sarah and now Mandy, that I decided to really splurge and bought a package of 25 massages over the next 12 months. The massages at Waterfalls provide me with some relief from the chronic pain and everyone is so personable, warm and friendly. I have tried some other places, but nothing comes close to Waterfalls Wellness Center. Then last night, I had my first foot refloxology massage with Sarah. As she worked her magic, she explained to me that pressure points on my feet correspond to various places on my body, including, head, neck, shoulders, organs, etc. She could tell during the reflexology massage where there were "challenges" in my body and worked those points gently and patiently. After the reflexology massage, she had Elissa and Mandy do some additional massage on my legs and arms. This was an amazing experience. I can't recommend Waterfalls too much. Try me, these people are absolutely wonderful, caring and provide fabulous personal attention. Whether you live in Virginia, DC or Maryland, Waterfalls is worth the trip. ”Alan S.
" Best bikini wax I've gotten in six cities incl. Philly, NY, and Paris! I was able to book a same-day appointment. It was super-quick, the technician was professional but relaxed and conversational, did an excellent job, and left no residual product or irritation. It's been several days and I usually have issues with bumps and irritation but not this time. The facility is kind of hidden away and it made me LOL that the name is so close to that of a medical marijuana dispensary in San Francisco; but it is a total find and will be my go-to place from now on."i>Elise D.
" Girlfriend and I came in over the weekend for a focus massage. My masseuse was Elissa. She is the best masseuse I ever had. She spent time on the trouble areas, took out all the knots. Sarah was very friendly and knowledgeable. We are definitely going back to this spa. Great job Sarah."Arslan S.
"PHENOMENAL!!! I bought a groupon for my mom and I - when we arrived we were greeted pleasantly, although they were a bit unorganized due to two of their therapists needing to take an emergency day off. We went in for a 90 minutes session, but they felt so bad about not being as organized as usual, they offered us another massage!! ... my mom and I are the kind who LOVE massages, and we sat there and talked as long as they continued to masage. All in all, it was the BEST experience I've ever had - very talented therapists coupled with a great sense of business and customer service - I can't praise this place enough! Planning on monthly visits :)"Desiree P.
"EXCELLENT!!! Great hospitality, Sarah is a most gracious and friendly host.. Sports massage got the job done. Will definitely be going here."Kevin M.
"I had a lovely and relaxing hour-long massage with Elisa. She was experienced and knowledgable, and attentive to all special requests! Satisfied customer."Charlotte W.
"If it were possible for me to give more than 5 stars I 100% would. I recently came to Waterfall Wellness after purchasing a Bloomspot deal for a 90-minute package of 3 30 minute services. I am somewhat of a "spa-person" and I can honestly say that this is the first time in all of my experiences that I paid for 90 minutes of service and I received: 90 minutes of service rather than 20 minutes of the therapist fiddling with oils, lotions, and whatnot and then 70 minutes of massage. I received a dry brush scrub, 30 minute massage, and 30 minute facial scrub all from Thomas and he was wonderful. He checked in a very non-intrusive few times to make sure that everything was to my liking and that the pressure was ok and was quite lovely to deal with. I will definitely be returning and will absolutely be asking for Thomas again."Linsay S.
"I promised to write this review ions ago but got busy etc. I have been only once but my experience was overwhelmingly positive. I felt a little protective when reading some of these negative reviews (although I understand everyone has the right to their own opinion). I am quite picky about my massages. I like deep tissue massage, and it's infuriating when I go to a masseuse and their version of a deep tissue is like a petting with a feather! Yuck! But my experience with Jesse worked out all of my back pains - doing way more than necessary to make me feel better. My only other massage this good was in Cambodia! That says a lot for this new business! They made us feel very comfortable, which can be dicey under the circumstances. I would recommend this place to anyone who wants a good massage and needs products! Also, I'd like to say, me and my friend were a little put off by the lay out (small and cramped) but quickly got over it when the services began! Thanks guys! Maia!"Maia M.
"If it were possible for me to give more than 5 stars I 100% would. I recently came to Waterfall Wellness after purchasing a Bloomspot deal for a 90-minute package of 3 30 minute services. I am somewhat of a "spa-person" and I can honestly say that this is the first time in all of my experiences that I paid for 90 minutes of service and I received: 90 minutes of service rather than 20 minutes of the therapist fiddling with oils, lotions, and whatnot and then 70 minutes of massage. I received a dry brush scrub, 30 minute massage, and 30 minute facial scrub all from Thomas and he was wonderful. He checked in a very non-intrusive few times to make sure that everything was to my liking and that the pressure was ok and was quite lovely to deal with. I will definitely be returning and will absolutely be asking for Thomas again."Lindsay S.
"I love these guys especially Elisa. She knows how to message problem areas. The cream that she recommended for my back pain worked like a charm. Place is cleaned and friendly staff. BEST MESSAGE IN TOWN is all I got to say!!!!"Emma C.
"This is my new favorite spa! I love getting massages and with their package deals, I was able to get a great 10 massage special that I'm looking forward to using in the new year! I've been 4 times now and have tried 3 different massage therapists based on his/her specialty and am very pleased with the services. I'd definitely recommend it! Sarah, the owner, is awesome! She has been very accommodating in terms of getting me in for a massage at the last minute on a couple of occasions and explaining in detail all of their new services that I haven't tried yet. I've also been in for a couples massage which was a wonderful experience for my friend and me...Enjoy!"Charlene C.
"I highly recommend Elisa for sugaring. It was my first time trying it out but she made me feel very comfortable and at ease. It was quick too! Elisa was friendly and fun. What I really liked about the sugaring was that the results lasted longer than regular waxing. It is something new and different and i would recommend trying it out. I definitely plan to go back again for another sugaring."Diana C.
"I was a little hesitant when walking up to this small, sort of out-dated building. I was pleasantly surprised and have to say this is definitely one of the best massages i've ever had. I had a 60 minute massage, and a 30 minute dry scrub. Sarah was amazing! She talked to me about skin care when I expressed concerns about my acne. She gave me a mini-facial which was relaxing and made my skin glow. After following Sarah's simple suggestions about skin care my skin has really cleared up. Sarah did not force any products on me and I really liked that. I definitely will be back!"Vee D.
"I love this place! Everyone is knowledgeable and professional.I've had excessively dry skin due to my diabetes and the meds I take. I have been using Waterfalls line of body butters for the past month and can't say enough wonderful things about this stuff! They use it for their massages and skin conditioning treatments, so make sure you ask for it when you're done. They will even give you a free sample to try if you aren't ready to buy it.
When I booked, I was told by the receptionist to just ask for the "best therapist available for my massage", I'm glad I did. Use that phrase and let who ever you talk to know what sort of massage you want, you'll be glad you did."
Patricia D.
"Came here for a 60 min massage and 30 min facial and loved it! The masseuse smoothed out some knots in my shoulder (didn't even know about them!) and gave me tips on how to reduce them. She was considerate about the amount of pressure she applied on me. The facial was like a breakfast and fruit immersion on my face - mild coconut oatmeal cleanser; green tea and pomegranate toners; and some fruity mask. While the mask was setting, she gave me a nice foot massage. After everything, I ended up buying the oatmeal cleanser and pomegranate toners (at a buy 1 get one half off offer!). I also really liked how she didn't pressure me to buy any of these products.Definitely see myself coming back! I generally don't get massages regularly, but they told me that they have regular monthly specials on their website, so why not?!"
Emily P.
"I had a 60 minute therapeutic massage, and it was a tremendous experience. I arrived 1/2 hour early for my 1 pm appointment, after I was helped to fill out the intake form (due to my disability, I don't write very well), I was ushered right in. Mandy was my therapist, and she is great! Mandy was sweet, conversational, and thorough. I live my life in a wheelchair, so the muscles in my back were tight, and needed attention. Thank you, Mandy! For anyone who has a disability, I'd recommend Waterfalls! They were great to me..."Don B.
"Sarah or William has greeted me. Everyone is so friendly, making you feel welcomed to be there. Sarah has such a bright, beautiful and sweet smile. Everything is clean and comfortable.
I've had massages by Peter and Jesse(mostly Jesse) and they are both fantastic. They are both kind, friendly and professional.They really know their craft. That's saying alot since my standards are high. Jesse's been spectacular at working my lower back issues. His massages are definitely deep ,sometimes having to breathe through it. Yet when he's done, I feel like a new woman. I am very grateful!
They always seem to run monthly specials, gotta love that, check the website. I snagged a Black Friday special ( Sarah worked me in, thanks!), a couple of December specials,and too many more to count. Remember to tip on full price, they work hard so show your therapist some love.
Highly recommend, can't wait to go back!"
Leslie B.
"I am hooked on this place. I'm surprised by the negative reviews, as I am so very picky when it comes to any type of practitioner. I need to feel safe, mentally comfortable, physically comfortable, appreciated as a customer, valued as a human being, and all the other good stuff that one might expect when going for bodywork.
Sarah is just precious. So caring and professional. She KNOWS what to do. I had a wee bit of work done by Elisa, and while they are different, Elisa was also impressive. I like the reflexology (and for those who don't know - reflexology is NOT a foot massage! So some clients may complain that they didn't enjoy it because they actually didn't realize that! Reflexology can leave you feeling quite yucky, which is normal.) Sarah is very nurturing. I've been in physical pain for almost three years, and she spends time working out the knots and explaining what she's doing. She's a gem. I'm taking advantage of their special and going weekly. It's the first time I've taken this level of care with my body. I feel quite blessed for having found Sarah at Waterfalls Wellness Center. And again, I'm very picky, AND premenopausal. :-)
Thanks, Sarah!"
Katie V.
"I loved it. I went there for a brazilian sugar waxing, which btw is not common around this area (moved from NYC and i have been going insane looking for a good sugar waxing spot). I would have given it 5 stars had it not been for the not so glamorous appearance of the spa and the pricing (im used to nyc prices $30 for a brazilian wax). Its not your common set up, but dont let that phase you because the service they provide supercedes the "aesthetic look" of it. Not to mention they gave me a break on the original price and let me pay the "groupon" price $49. Elisa was the one who did the brazilian wax and I can not say enough great things about her. Very professional, great conversationalist makes you feel comfortable and she is very quick and painless. I honestly have to say this was one of the most painless experiences i have ever had and its due to her skillful ways. I am definetly coming back and am recommending her and Waterfalls Wellness Center to my all my friends. Wish it wasnt so pricey but not much I can do about that, besides that super happy with my experience. :)"
Tanya C.
"II bought an online deal ($50 for 3 30 minute services) last week. I was very glad I did!I called to book my session and the receptionist was very helpful. I hadn't had a massage before so she was very helpful in selecting 3 30 minute services that met what I wanted. Based on our discussion and her recommendations, I went with 2 30 minute Swedish massages (so basically a 60 minute massage) and a body scrub. Then, because I had a meeting pop up, I had to call back later in the week and change my appointment date/time. VERY easy to do.
For my actually session I had Mandy, and I would highly recommend her. Since it was my first session she explained to me what she'd be doing and asked if I had any areas she wanted me to focus on or any areas to avoid. She was extremely professional but also had a very friendly personality, so I felt extremely relaxed and at ease with her. The massage was great, and the body scrub/exfoliation was fantastic! I felt totally refreshed, awake, and yet very relaxed at the end of it all.
I will definitely go back, definitely ask for Mandy again, and definitely recommend this place to my friends!"
Mike T.
"I have know Sarah for years and followed her through several locations. I am very happy that she has opened her own Spa and have referred her to several of my friends and family members that are in the area. Plus she has the sweetest smile I have ever seen. Talk about feeling welcoming.The business is focused on all natural and organic skin and body care as you can see on the website. The staff is very experienced, but work together to make sure that each client gets specific needs addressed.
Be sure to speak up if you need more pressure, less pressure, if the music is too loud, whatever. I guess I'm a bit picky about things, but they handled everything in stride doing everything possible to accommodate me. It almost made me feel guilty, how nice every one was.
I moved out of the area but visit regularly for family. I will be back! "
John M.
"I have been here twice and it was absolutely fabulous!! Sarah, Naida and Koko were all exceptional. You do not feel like you are on a 'conveyer' belt being rushed through your services. You feel like you are the only person there! I have add massages, scrubs and a mini facial and i run out of adjectives trying to describe these services. Be sure to read the Spa information before coming; if you are a very modest person and nudity makes you uncomfortable, knowing this in advance will ease your anxiety. I will be back in the next couple weeks!"David M.
"I had a wonderful massage by Elisa last week with using Groupon offer. When I walked in, the relaxing aroma(lavender?) was around in the place and I already felt good to just come in. I wanted to relax, so picked Swedish massage, but there were different strength choices I could pick.I had an air brush body scrub and 30mins. foot and 30 mins. body(originally, 60 mins. foot massage in the Groupon offer, but I could change to this combination).
It was so relaxing and I fell asleep right away. The massage pressure was just right for me and I didn't need to tell Elisa to press harder or lighter.
When the massage was over, I felt very different and refreshing from the time I walked in. My body got lighter and my feeling got more energetic. Even I could see the sun and sky became brighter when I walked out from the spa. I didn't plan to purchase their body care items, but did! I'm enjoying the body butter and the foot cream at home. They are really working well onto my winter dry skin.
It was a fantastic experience, so not only I have the left over Groupon deal, but I will go back there again often."
Akiko O.
"Please note: the location is at 307 L I got very turned around when I first got there because the map for 307 has them listed as "theraputic massage" only.I went yesterday and used my groupon for the 60min reflexology & 30min body scrub., it was great. I had Naida, she was very attentive and has amazingly strong hands hands. My back has been very tight for the last week and I worked miracles on it! Everyone I spoke to while there was very helpful. I had originally chosen the salt scrub and a blonde gentleman mentioned that if I was looking for maximum exfoliation I might want to try to dry brush instead. I did and it was great. Afterwards, a different gentleman helped me get signed up for Belly, their rewards program.
The location is laid out differently than most spas, but they make great use of the space and it is very cheerful. All in all, I cant waited to go back for a facial!"
Hassito V.
"I booked a couples massage for me and my boyfriend and we had a wonderful experience. It was our first time there - and from the outside it does not look fancy, but it was very nice and clean inside. Everyone was extremely nice, offered us tea & water. We were in a private room, and had Peter and Koco for the massages. Peter was fantastic, always asking me if I was comfortable. I have a history of back problems, which I wrote about on their intake form, and I could tell that he actually read it and was very mindful a cautious during the massage. My boyfriend had Koco initially, but he was hoping for more of a deep tissue massage which she felt she could not provide him. Rather than continuing, she was extremely professional and asked one of her colleagues, who was better trained at deep tissue massage, to come in. Everyone was extremely professional and I would gladly go back again. I highly recommend this place for massage therapy-- just make sure you speak up about what you want because they are extremely accommodating and willing to make changes so that you are happy with the experience!"Asya H.
"I had a very nice experience at Waterfalls Wellness Center. The spa is new and if it's fancy that you like, then Waterfalls might night be the right choice. However, the location is convenient, clean, and quaint. The staff is friendly and very experienced. I had a mini facial, a body scrub, and massage - and I enjoyed all three treatments."Lisa B.
"Had a massage with Alissa yesterday. She was wonderful. I have stenonsis in my neck and lower back pain from a tennis injury, and she helped me tremendously. I will definitely be going back."Alison W.
"The best massage I have ever had. Nice people, friendly, and very professional.Massages here run for 60 minutes, not the typical 50 of so many other places. When I left, I felt incredible. I just can't say enough good things about this place!
I will go there again."
A M.
"I literally just got home from a 60 minute Swedish massage at Waterfalls Wellness Center. I found this spa through KGB Deals and I'm so glad I did.My experience was amazing and I recommend this place to everyone! I've had one other massage prior to this at Elizabeth Arden and my experience at Watefalls was 10x's better than the one I had at Elizabeth Arden. I believe my massage was done by Jesse and he was fantastic!
Their prices are awesome and you will definitely get beyond your money's worth out of your visit.
I will definitely be going back in the next couple of weeks to get a facial!"
Ashley F.
"Staff were friendly and competent, environment was clean and pleasant, and services were excellent. Went in for a 60-minute massage and if you ask, they let you use their sauna and shower afterwards, which was the cherry on top for the whole day!"Elli S.
"I LOVE it! The place is very clean, super friendly and polite staff. I had the best massage ever thanks to William. I definitely coming back."Marcela G.
"One word: amazing. I found this place via Google Offers, which had a promotional deal for a 1-hr massage, in July. I will definitely return and pay full price. Jesse was my masseuse and he was FABULOUS.It's hidden in an office complex, and it's not super fancy in appearance, but don't be fooled. Much better massage than I have received at twice the price at salons and spas. Plus, they have a variety of promotions, like the "Belly" app, where you accrue points at each visit and can redeem them for savings, etc. I believe you get a discount if you refer a friend, as well."
Danielle S.
"I admit I have become a regular customer at Waterfalls Wellness Center. The staff is very friend, Sarah, Elissa, Jesse, William and Peter. I had an hour long massage with Peter, who is Chinese last week. I have circulation issues in my lower legs, and Peter did a great job working both my lower legs and feet as well as my back. After an hour massage, I left floating out of Waterfalls Wellness Center. Not only are the massages fantastic, but the staff is super fantastic!!!! They offer a great deal on a couples massage as well."Alan S.
"Bought the Yelp deal for my nephew's girlfriend and myself. Booking was easy and they were very accommodating. Staff was very friendly and all smiles. We had our massages together, she had Alissa and I had Jesse. It was my nephew's girlfriend's first time, and she said she will definitely be coming back! Jesse did wonders for my trouble area (shoulders), applying just the right amount of pressure and the use of the hot towels. We wish we booked a body treatment as well, maybe next time. If only I lived in Vienna, I'd make it a monthly must. I HIGHLY RECOMMEND Waterfalls Wellness Center."M.H.T.
"I have been here a few times now, and each time I have received the royal treatment. I recommend a therapeutic massage for the problem area(s) of your body (muscles, joints, etc) followed by a relaxing, cleansing, and exfoliating body scrub. Your will feel like a new man (or new woman as the case may be). You will also be treated like more than just a customer, you will be treated like a special person."Bobby B.
"Great place to get a massage. i recommend this place..."Steve J.